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Wings of White Terms and Conditions
Conditions of Release
- The doves will not be released in bad weather such as heavy rain, snow, fog or strong winds as they cannot navigate safely.
- If the weather is bad we will still turn up for the release as the weather can often change. However, if we deem it to be too bad then 75% of the fee will be returned.
- The doves must have enough time to fly home before it gets dark. This will affect the latest hour in which a dove release can take place and must be taken into consideration when choosing a time of release.
- The doves will not be released indoors.
Payment Terms
- Payment can be made by cheque or bank deposit.
- If the event is within 30 days of the booking, full payment is required in advance. Otherwise, a £100 deposit may be paid to reserve the booking, with balance of payment to be made no later than 30 days before the event. Deposit is non-refundable.
- Payment does not itself guarantee a booking, only our confirmation in writing. In the event that we are not available for a requested date, and money has been sent, full monies will be refunded.
- Should the release take place more than 1 hour 15 minutes after the start of the service extra cost will be incurred. If we have another event to attend after yours, and this time limit is exceeded without due notice given at the time of booking, we may have no option but to cancel the dove release on the day. Monies will not be refundable.
Miscellaneous
- We provide a most professional service therefore we do not provide doves for self release.
- The doves are fed a special diet before the event. Its very unlikely that they will do their droppings during a release. In case of an accident we cannot be held responsible.
- An experienced coordinator accompanies our doves to each event.
- We ensure that the appropriate attire is worn for all events and that release coordinators are 100% reliable and on time.
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